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Job duties include, but are not limited to:

Human Resources

•  Supervise, evaluate and discipline all assistant / technical staff
•  Scheduling of assistant / technical staff utilizing the scheduling template
•  Screening, hiring and interviewing of job applicants for assistant / technical staff
• Mediate personnel grievances and disputes
•  Initiate and monitor technical / assistant staff training
•  Maintain employee records by completing all evaluation, incident and accident reports
•  Schedule and conduct performance reviews of support staff and recommend pay adjustments
•  Assist with the updating of job descriptions for assistant / technical staff
•  Help plan and conduct staff meetings
•  Help train staff on computer system, equipment and policies and procedures
•  Maintain morale and efficient team work in pharmacy / hospital area
•  Attend management meetings and deliver input from pharmacy / hospital area
•  Plan and conduct monthly veterinary assistant / technician staff meeting

Inventory

•  Work with Inventory coordinator to maintain proper inventory of pharmacy items
• Work with Inventory coordinator to maintain proper inventory of medical supplies
•  Work with Inventory coordinator to take physical inventory as needed
• Work with Inventory coordinator to return expired drugs
• Work with Inventory coordinator to order all pharmacy items and medical supplies as needed
•  Participate in the bi-annual clinic wide inventory count

Operations

•  Maintain medical equipment per manufacturer instructions
•  Provide primary assistant support to veterinarians
• Monitor compliance with Occupational Safety and Health Administration (OSHA), Drug Enforcement Agency (DEA) and Food and Drug Administration (FDA) requirements
• Perform the duties of the assistant / technician as needed
•  Perform other duties as assigned

Work Environment: Large, steady hospital with high level of client interaction. Great attention to detail and multi-tasking imminent. Great organizational skills and human relations a must.

Continuing Education Requirements: Trainings and Meetings as assigned.

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Job duties include, but are not limited to:

Human Resources

• Supervise, evaluate and discipline CSR and Call Center personnel
•  Schedule CSR and Call Center personnel utilizing the scheduling template
•  Screen, interview and hire job applicants for CSR and Call Center personnel
•  Mediate personnel grievances and disputes
•  Initiate and monitor front office staff training
•  Maintain employee records by completing all evaluation, incident and accident reports and upon completion, ensure that they are given to the practice manager for proper storage
• Schedule and conduct performance reviews of support staff and recommend pay adjustments
•  Update job descriptions for front office staff as needed
•  Conduct monthly front office staff meetings and as needed meetings
•  Help plan and conduct overall staff meetings
•  Train staff on computer systems and WAH policies and procedures
•  Maintain morale and efficient team work in reception / call center areas
•  Work closely with supervisors in other departments of the hospital
•  Attend management meetings and deliver input from reception area

Finance

•  Manage accounts receivable, collections and monthly statements
•  Perform general accounting
•  Reconcile and make daily bank deposits

Marketing

•  Recommend and evaluate client communication and marketing strategies

Inventory

•  Work with Inventory Coordinator to maintain proper inventory of OTC items

 Work with the Inventory Coordinator to maintain proper inventory of food, treats and

other items displayed in the reception area

•  Ensure that newly arriving inventory is rotated behind earlier dated inventory to keep

inventory from expiring

•  Work with the Inventory Coordinator to maintain proper inventory of office supplies
•  Participate in the bi-annual clinic wide inventory count
• Other inventory duties as assigned

Operations

•  Assist with WAH Social Media websites: Website, Facebook, Twitter
•  Check Pet Desk Dashboard, Weave Dashboard, clinic email account, VetSource, VrxPro, and Chewy Practice Hub
•  Distribute incoming and outgoing mail
•  Maintain office machines and computers used in reception area
•  Run errands as needed
• Perform the duties of the receptionist as needed
•  Perform other duties as assigned

Work Environment: Large, steady hospital with high level of client interaction. Great attention to detail and multi-tasking imminent. Great organizational skills and human relations a must.

Continuing Education Requirements: Meetings and trainings as assigned

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Job duties include, but are not limited to:

• Make informal recommendations to the veterinary regional manager concerning such personnel matters as staffing needs, advancement, re-assignments, hours of work or other status changes affecting the receptionists.
• Direct on-the-job training to develop employee skills, advise employees of performance requirements and their progress in meeting those requirements, discuss corrective measures to improve performance and prepare appraisals.
• Recruit/Hire/Onboard appropriate staff members that fit within the culture and the needs of the hospital. Terminate staff members that do not follow the guidelines, policies, and protocols. This includes handling job descriptions and assisting with setting salaries.
• Market your hospital to prospective customers and the veterinary community by identifying and attending relevant local and regional events. 
• Resolve informal employee complaints, provide a general explanation of the nature and basis for hospital personnel policies and procedures; maintain effective employee-management communication.
• Work well with all team members and ensure that your actions support the hospital, the doctors, and the practice philosophy.
• Knowledge of hospital procedures for assembling patient records in their required order and sequence and for recording a variety of veterinary practitioners’ orders for patient activities, diet, tests, and treatments to maintain an accurate and permanent report of patient information.
• Knowledge of spelling and meaning of commonly used veterinary terminology (e.g., terms of anatomy, physiology, diseases, tests, etc.) to accurately enter specific information into patient records.
• Requires skill in obtaining information from owners to complete records, in giving instructions for scheduling appointments and therapeutic activities and in relaying the practitioners’ orders concerning animal care and treatment.
• Ensuring that pet owners' complaints are promptly addressed and resolved.
• Strong client service skills.
• Preparing employee work schedules and managing the office staff.
• Strong leadership, communication, and motivations skills. Has the ability to direct, guide and assist a group of individuals.
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Ability to show unbiased judgment when managing people and make fair and just recommendations regarding personnel issues and/or disciplinary action.
• Answering telephone calls in a polite and professional manner.
• Establish inventory control system to assure adequate stocks of supplies are available. Review best prices for all products purchased. Maintain inventory control, including controlled drugs, by monitoring product quantities, qualities, and price points. This includes equipment and dealing with returns.
• Manage and/or implement hospital policies, including DEA/Controlled Substances and OSHA.
• Ensure payroll is completed and submitted accurately and in a timely manner.
• Establish good relationships with vendors to receive the best support that vendor has to offer the hospital.
• Promptly notifying the appropriate veterinary staff of emergency cases.
• Interviewing suitable office staff candidates and providing training to office employees as needed.
• Perform other duties as assigned

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Job duties include, but are not limited to:

Animal restraint, triage of incoming patients, collection and analysis of lab samples, diagnostic imaging, management and nursing care of medical and hospitalized cases with varying degrees of stability, administration of medications, effective communication of treatment plans with clients, surgical preparation and assistance, and anesthetic management.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

*This is an evening shift position with $1,000 Sign on Bonus*

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We’re looking for:

• Active Veterinary Technician Students
• Compassionate, Team Player and Strong Communicator
• Students looking to enhance their education through real world experiences

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We’re looking for:

• 1st through 4th Year Veterinary Students
• Compassionate, Team Player and Strong Communicator
• Students looking to enhance their education through real world experiences
   

We offer our Veterinary Student Externs:

• Flexible Scheduling
• Paid Externship Hours
• Future Employment Opportunity Preferences
• DVM Mentor Network
• 1:1 Mentorship and Guidance 

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We’re looking for:

Full Time Veterinarian

Compassionate, Team Player and Strong Communicator

Proficient in general medicine and surgery

Experience preferred but new graduates seeking mentorship are encouraged to apply!

We offer our Veterinarians:

Flexible Scheduling

Comprehensive Benefits (paid vacation/sick time/holidays, health, dental, vision, liability, 401K, life & supplemental insurance, employee assistance program & personal pet care discounts)

Future Ownership Opportunities

Competitive Compensation

Medical Autonomy

DVM Mentor Network

Paid CE Allowance & Professional Dues

OFFERING: SIGN-ON BONUS, RELOCATION ASSISTANCE, STUDENT LOAN ASSISTANCE AND FUTURE OWNERSHIP OPTIONS.

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